Question 1

Where are your products manufactured?

Accepted Answer

All our products are made in my workshop in Rouen, Normandy.

Question 2

What are your delivery times?

Accepted Answer

As a general rule, taking into account the activity of the workshop, it takes me 2 weeks to manufacture, process, assemble the module and pack your luminaire.

Question 3

What is the length of the cable supplied with your linear pendants?

Accepted Answer

Linear pendant lights come with a standard 150cm cable. If you require additional length, you can specify this when ordering.

Question 4

Is it possible to choose the size of your linear suspension?

Accepted Answer

Custom-sized pendants are available. Please contact me by email.

Question 5

I can't install my light fixture, what should I do?

Accepted Answer

Don't lose patience, and be sure to follow the instructions in the manual. If it still doesn't work, don't worry, you can contact me by email.

Question 6

Are linear lights dimmable?

Accepted Answer

You have the choice between three possible connections:
 • The On/Off mode is therefore not dimmable.
 • Dimmable mode using the wall dimmable switch. (The switch is not supplied)
 • The dimmable mode is provided using a remote control.

(It is also possible to connect these lights to a Philips Hue and Casambi installation).

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